Production Support
Enhance flow of service and improve quality
In today’s 24/7 business environment, application failure or unexpected downtime can frustrate end users and directly impact your bottom line. As budgets shrink and application environments grow more complex, it pays to have an experienced IT strategy partner who can specialize in application development and application support. Wissen manages mission-critical applications support for some of the world’s most successful companies. We’ve built engineering centers of excellence around Java, Microsoft, and other mission-critical software platforms. We have years of experience enhancing application stability, lowering support costs, reducing the total cost of ownership, and steering companies like yours towards continuous service and quality improvements. Our production support engagements go through the following four stages:
Due diligence
Study the existing systems, prepare baselines and provide estimates
Transition
Transferring knowledge, shadowing teams, and moving to a steady state
Improve and transform
Productivity improvements, building assets, tools, and frameworks
Continuous improvement
Optimizing the processes and implementation of transformational ideas
Adapt & Innovate
In an ET Edge Insights interview, our Executive Chairman, Subhakar Kurly, speaks about the need for agility, innovation, and a customer-centric focus in business.
STPI
Wissen Infotech received the STPI IT Export Award 2023-2024, recognizing its commitment to excellence and women employment growth.
Leading the change
Our CEO, Raghu Pareddy, delves into (P.51) how Global Capability Centers (GCCs) are leading the charge in innovation.
