In today’s fast-paced and competitive market, it’s imperative that IT systems remain available around the clock. Wissen offers consulting, implementation and management for all infrastructure applications including Enterprise Systems Management(ESM) and IT Service Management systems(ITSM). These systems are critical for the day-to-day IT operations of Enterprise Customers and Wissen has developed capabilities to support all the leading vendor solutions in this domain including: CA, BMC, HP, IBM and Microsoft. Wissen collaborates with you to create an ESM tools service strategy that will ensure maximum infrastructure availability, data protection, business application performance.

Servers and Networking

    • Unix/Linux/ Windows servers (all flavors and versions), VM Ware
    • LAN/WAN Administration (Firewalls, Routers, Switches), UCM, MPLS
    • Storage
    • Security (Firewalls, Proxies, End User Systems)
    • Backup/DR
    • Remote Desktop Services


  • Apache, Oracle iPlanet, IIS, Nginx, WebSphere, Weblogic, Glassfish, Jboss, Cold Fusion, Tomcat

Database Administration

    • Oracle, SQL Server, MySQL, Teradata, Netezza, Hadoop HDFS, Cassandra,      MongoDB, Hawq, Greenplum
    • Handled 20,000+ client databases across the domains, technologies and operation systems

Enterprise Tools

    • ITSM / ITAM
    • Application Lifecycle Management/ Product Lifecycle Management
    • Monitoring
    • Testing
    • ETL


    • Network Operations Center/Integrated Operation Center/Security Operations Center
    • Monitoring
    • ITAM
    • ITSM Process maturity consulting